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Park home maintenance: Meeting your warranty obligations

Window Repair

Regular park home maintenance will allow you to identify any issues early on, so that they don't escalate into more serious problems that are expensive to rectify. It will also protect the resale value of the property, and help ensure your home remains a healthy, safe and comfortable place to live.

GoldShield Warranty customers must also perform certain checks and repairs to ensure that their cover remains valid. Meeting these obligations proves that any defects weren't caused by neglect, so you shouldn't have a problem making a claim.

Take a look at our park home maintenance tips below.

What are my obligations for keeping my warranty valid?

roof repair

There are quite a few regular maintenance tasks and checks you need to carry out to keep your warranty valid, which we'll look at in more detail below.

You may find that your manufacturer's handbook sets out some additional requirements that aren't listed here. These aren't essential for your warranty, but it's vital that you follow their guidance to keep your home in great shape.

Exterior walls

  • Your exterior walls need to be coated with a quality exterior finish within two years of the purchase date, and then recoated every three years after that. This finish ensures that the exterior of your home will remain weatherproof over the course of its life time. You can get a good product recommendation from your owner's handbook, the manufacturer, or the park owner.
  • Check your exterior walls at least once every three months to see if any hairline cracks have formed as a result of the natural shrinkage of the cladding. The cladding is the material used to cover the outer walls for extra strength and durability, and it can shrink and expand with changes in temperature or the weather. Before recoating, make sure you fill in any cracks with a good-quality exterior filler.
  • You should make sure that your exterior walls are cleaned, and any shrunken or missing sealant is replaced at least once a year. When you're cleaning, avoid using a pressure washer, as they can cause damage and invalidate your warranty.
  • Once a year, you need to check the mastic joint between any UPVC windows, doors, or wall frames to make sure they are in good condition. The mastic jointing is the sealant used to secure windows, doors, and frames in place and ensure there aren't any gaps in between them and your wall. If there are any faults, they should be repaired.

Doors and windows

  • If you have timber doors and windows, they need to be repainted or re-stained with a quality paint or stain within two years of buying your park home. After this, a new coat should be applied every three years to keep them in good condition and ensure they are protected from the elements.
  • You should check the mastic joints and sealant around your doors and windows annually, taking care to repair or replace any defects.

Roof

  • Once a year, you need to carry out a check on your roof to make sure that the tiles or covering have not been damaged or displaced.
  • During the same annual check, make sure that your chimney flashings are intact and that any are replaced if necessary.
  • You also need to ensure that all the joints on the roofing material are checked and resealed with quality roofing adhesive if necessary.

Gutters and down pipes

  • You must keep your gutters and down pipes clear of dead leaves and debris so that they can function properly without causing a fault. This is particularly worthy of attention after windy or stormy weather in the autumn and winter when they're more likely to become blocked.

Air vents

  • You must ensure that all of the air vents in your park home have been fitted in line with BS 3632, which is the British standard that defines what it is suitable as a permanent residence. Your vents must always be kept open with nothing blocking them to ensure a safe level of ventilation is achieved.

Chassis

  • If any rust appears on your home's steel chassis, the surface needs to be cleaned and then treated with a quality anti-corrosive paint to rectify the problem. Don't make any adjustments to the jack or corner steadies without taking advice from the manufacturer or park owner.

Skirting

  • You must make sure that an air gap is maintained between the underside of your park home and the top of your skirting wall, as set out in the GoldShield Code of Practice. Your skirting wall is the section of wall that runs around the lower exterior of your home.
  • Any air vents in the skirting must be kept free so that a healthy air flow can take place.

Note: It's important that you keep any receipts for materials you've bought or redecoration services to ensure you've got evidence that you've complied with the warranty's requirements should you need to make a claim.

What do I do if my park home will be empty for a while?

If your park home will be left unoccupied for more than three months, or you are buying a home that has been empty for more than three months, you should get written assurance from the park owner or the previous owner that the maintenance obligations have been upheld over this time.

How can GoldShield help with park home maintenance?

Here at GoldShield, we appreciate that taking care of your park home can be time-consuming or a little bit intimidating. That's why we offer our GoldShield Care service, which can take care of all your maintenance obligations and give you peace of mind that your warranty will remain valid should you need to make a claim. Read our guide 'Do I need a GoldShield Care scheme?'and our FAQ to find out more.

After reading this guide, we hope you've got a good insight into how to keep your GoldShield Warranty valid. We also have a guide to understanding your warranty that may also be of interest. Please don't hesitate to contact us with any questions.